silestone suede problemsyolink hub

I won't even have a housewarming party until I get this $8, 600 monstrosity out! I paid a 50% deposit and after the template was made they said they would contact me the next day to confirm when they would have it ready. Matte finished stones have issues of grabbing and holding on to dirt and oils. Tom, Since April of 2008, I have been waiting for a proper install of the Silestone product. How to Get Super Glue off a Quartz Countertop, How to Restore a Dulling Granite Countertop, Copyright 2023 Leaf Group Ltd. / Leaf Group Lifestyle, All Rights Reserved. It's bound to find designers taste and will get attention soon enough. Its likely that youll be able to find a great fit for your kitchen. This site uses Akismet to reduce spam. ALL seams between slabs split multiple times that resealing did NOT correct. So kindly do something about it. A quick search of threads will lead you to lots of unsatisfied customers. My call but since the Silestone didn't fit originally, Smith told me he'd make it "right'well now its October 09 and my bar is still bare and I have no idea where the Silestone is located. You're not understanding that matte means less polished, thus more microscopic surface area that equals the texture that our eyes see as matte. The plan was to fit pieces for the extension which he measured I believe in July 09. However, we found a defect in the stone (chip) within six months and now we have two cracks and a seam that is easily noted. But you do need to wipe often, especially with spills and stains. Unfortunately, heat damage like that is permanent. Thanks :). En cliquant sur Accepter , j'accepte l'utilisation des cookies telle qu'elle est dcrite plus en dtail dans la Politique d'Utilisation des Cookies de Houzz. Silestone, however, releases little or no radon. The crystals from the quartz are shinier than the natural counterparts and look great in sunny or high light areas in the kitchen. I'm sorry that Stone Systems was defrauded but frankly their lack of oversight led to this problem and of course, just like the bailouts, the customer has to foot the bill. It's rougher and grabs everthing dirt and oil. Your email address will not be published. With natural stone comes natural variation. Your email address will not be published. I am in the process of filling a class action against Consentino because we spent several thousand dollars for these counter tops. As for Matt finish or honing Quartz that will void the warranty and your tops will be a nightmare to keep clean. Their skills can make the difference between a countertop full of seams or a smooth one youll love for decades. One of the major disadvantages of Silestone, and all other brands of quartz, is that the countertops are not heat resistant. I have read the complaint by Mr. Evatt, and have responded by e-mail directly to him this morning. The available color tones range from light grey to white, cream to beige, dark grey and black, yellow and orange, pink and red, green, blue, and brown. Guess my BBB and State Attorney General letters expressing my dismay at Silestone corporate quick response to pull his from their site. Silestone countertops start with raw granite. Suede is the new sensation for your senses. And really unknowledgeable field reps. I remodeled my kitchen and installed Silestone ET. I have some ring stain mark rom wine bbottle that will not come out. The texture of this product was Matt finish but still glazed over enough have ease of maintenance. If not, it adds an extra step to your project. I received a call back and he provided me a phone number to another distributor I called them and left a voice msg, guess what no return call. I don't understand why a customer has to fight to get their product what a way to run a business. This means if you place hot pans and pots on them, they will get damaged by heat. The straight beveled edge is square with slanted top edge. It gets worse. Basically they said there are two designs and I got the one that I would never have chosen /the one that didn't match my choice. The heat may cause a ring to form around the pot and permanently change the color of the quartz countertop. I had to buy 4 slabs because of my counter space. Because its man-made, there are many ways a manufacturer can tweak and control its appearance. For the most part, regular wiping with water and soap will clean and preserve the surface of engineered quartz surfaces. I just saw a sample kitchen using the suede finish in Lagoon. No one came out and inspected the crack. Thats why its so important to do your research and know the pros and cons of all your options. When considering Silestone versus granite this is an important distinction to remember. Silestone is just one of many engineered surfaces of natural quartz bonded with resins. Silestone mimics the beauty and feel of granite and marble, but it does not require sealing or special maintenance. Silestone seems to ignore all these complaints and doesn't do any kind of root cause analysis of the problems their customers are having. Appreciate any feedback. He paid for services and goods from a contractor and did not receive what he paid for from the contractor Mr. Smith. . Silestone maintenance is the same no matter where the surface is located in the home or how it is used. Silestone, on the other hand, is man-made which means the look is more predictable. And for Silestone it's "Suede." Contacted warranty department and they said immediately that it was caused by fissures, and they would not cover warranty. Ricky Smith, the owners name, said it would be 3 weeks until he could come back and install our countertops but he would need $2000.00 deposit so he could buy his supplies. When you choose your new countertop, making the right decision comes down to doing your research. She's loved it for years and it looked great. Sincerely, The non-porous surface of the quartz countertops is highly resistant to staining especially when Silestone vs. granite countertops are being considered. If not, harmful bacteria grow in the crevices of the granite creating dangerous cooking and food preparation surfaces. Then we went to the warehouse and saw entire slabs in both finishes. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. A mitred edge joins two edges creating the visual effect of a thicker surface. Personnaliser mon exprience l'aide de cookies, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Polished Quartz vs. Silestone is Sleastonedon't buy from them or use their product. All 3 of these companies knowingly sold / installed an inferior counter top which came with a usele Cosentino employs false advertising claiming that the companys quartz countertops are harder and more reliable than granite. Hello. Countertop Fabricator Health Issue - Human Face to The Problem A former stonemason has become the face of how dusty mismanaged workplaces adversely affect the lives of its employees. No problem - right? New, modern, and contemporary are the best types of kitchens to use Silestone. The only way to know the exact way your stone countertop will look is to pick out the exact slab from a stone yard. Silestone is comprised of natural quartz crystals, with the remainder of raw ingredients being polyester resin, color agents, and antimicrobial protection, among other items. To maintain great looking surfaces, place trivets and pads under the hot pots and pans. (301-251-8800; architecturestones.com) said that if anyone were to. The micro "bumps" caught dust. It's ridiculous. Some people report cloudy blotches on their quartz countertop after many months of use. Many stores and stone yards sell Silestone or granite remnants from jobs that are cancelled or customers that change their mind. Antimicrobial . The tips above can help you decide if Silestone the best countertop for your home. I was happy with the pattern. A bull nose edge is completely finished round. on 3/4/2016. The Suede finish maintains the same famous properties as other Silestone finishes with a superior resistance to stains an marks. Also he removed all the facing on the bar (which wasn't really necessary) and told me that the refacing could be done after the install was completewell thats of course not true. After discussing different installation options, we chose to use Lowes installer which was counter fit stone (Sacramento Ca.). When . on 3/4/2016. We called them and asked what the warranty actually covered. Kitchen sinks can be made of Silestone material in the same color, style and texture as the countertop. Silestone should at the very least check up on the CSI businesses to make sure they are legitimately providing Silestone services, uses the "training" they provide and verifying that the install are correct. Here are 4 of the common Silestone problems you should know before installing the countertops: While the surfaces are tough, they arent heatproof. The volcano texture rustic yet smooth to the feel and appearance. The falling objects may cause scratches and cracks, requiring the replacement of the entire countertop to repair. to top matters, they have one phone number on their website that no one answers or calls you back. Ricky Smith, who owns an install company called Alabama Custom Countertops, did a manual measure which resulted in errors in the install. I guess as a former customer of Silestone in TX..installed Silestone in my kitchen, I was expecting the same level of customer support. He was already on credit hold since he owed us over 100k. No pressure, but your kitchen countertops are a big deal. I have to decide between Suede and Polished. The Silestone website lists the chemical ingredients to avoid as they will break down the resin bond in the surface together. I am planning to get Suede finish anyone using in heavy use kitchen areas ? ComplaintsBoard.com is a leading complaint resolution website on the Internet. Or give my money back. Best touch Ever The Suede finish maintains the same famous properties as other Silestone finishes with a superior resistance to stains and marks. My direct telephone number is [protected] ext 109. It is easy to clean and has high scratch, stain, and heat resistance. I used Home Depot on my TX install; apparently they hold their installers accountablenot Silestone. Learn how your comment data is processed. As a result, Silestone comes in many colors, patterns, and arrangements. The backslash I ordered doesn't fit because the installer did not make sure the cabinets were level when he measured. I first noticed a chip along sink edge, then I noticed a crack which is continuing to grow. The matte was ingrained with smudges and dirt. Its made by binding small pieces of quartz together in a hard resin. 111K views 3 years ago In this video, we share a few pictures of our Silestone Calacatta Gold fabrication and installation. Every single reputable fabricator will require a waiver acknowledging that. ~ Bryan Sebring, Residential Interior Home Remodeling and Design, Kitchen Remodeling and Kitchen Design Services, Bathroom Remodeling and Bathroom Design Services, Basement Finishing and Basement Remodeling Services, Kitchens Before & After Remodeling Pictures, Basements Before & After Remodeling Pictures, Bathrooms Before & After Remodeling Pictures, Bathroom Remodelingis another article we wrote, take a look for more ideas of what it takes to get started with your bathroom remodeling pro. I told them of my difficulties and they told me they had my style in stock. This benefits you because it makes Silestone low-maintenance when you compare it to granite, for example. They sent a copy of their warranty which is worthless! Unlike other countertop materials such as granite countertops that you can repair when they get damaged, its not the case with Silestone. Homeowners with granite countertops need to seal their countertops every year to keep out stains and bacteria. Expect quotes in the $100-$175 per square foot range. I wasn't a fan of suede Silestone until I saw it in a customer's home. I think he or someone in his family was sick and 4. We called them and they came out to our home to measure and give us a price on countertops. Mr. Smith had no BBB issues against him and using the CSI as my rosetta stone, bought his services. Disappointed is not a strong enough word for my feelings. Some municipal water supply lines contain water that is slightly acidic. The suede looked dull. Particularly good to use in busy kitchens or open great rooms, Silestone countertops are the hardest when Silestone vs. granite is compared. That solid surface doesnt just keep out bacteria but stains as well. Make sure heavy objects are not dropped on the Silestone. Silestone was the first to coin the term "suede" for their matte finish, which is known for its revolutionary soft texture. Daily use and wear will not scratch Silestone. This isnt to say that every Silestone countertop will have clear seams. My situation has been going on for well over a year. Avoid placing hot items on it. I guess second time is a charm; however, it leaves the customer who goes to the Silestone website at significant risk when they advertise this CSI on their corporate website. Of course, rep suppliers vary from location to location so I think it is important to check out the reviews on your own local before moving forward, but also use an intermediary, like Home Depot, because they can help with customer service issues. Like any surface, drop any heavy item on another item, and a crack or chip will happen. on it and left overnight. ADVERTISEMENT George Taliadouros Desired outcome: Suede is the new sensation for your senses. I have rarely had such a good experience with any contractor/supplier so I feel terrible that some people had such a bad experience because I would highly recommend Silestone. On trend whites, greys, and dark tones or pastel tones are available. 3. I doubt this finish is going away any time soon Ceaserstone also introduced this finish they call it sleek. Silestone countertops are vulnerable to having visible seams. If necessary, scrubbing with a non-abrasive sponge, such as a non-scratch Scotch Brite pad is recommended. I am looking to sue them either in small claims court or gather enough folks to start a class action suit. I should have gone to Home Depot to purchase the Silestone..they told me that this kind of problem has happenedand typically they don't use CSIs for the installs; they use trusted bonded installers in the area. Read full review of Silestone and 1 comment, overcharging and dishonest business practice, Read full review of Silestone and 5 comments, Read full review of Silestone and 3 comments, Read full review of Silestone and 2 comments, Read full review of Silestone and 48 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. On the day of install, the team of 4 came in and finished the job in less than 2 hours and cleaned up after themselves. Oh yes, I called Silestone multiple times during the year and they returned my call once and never helped at all--they don't seem to care since they just supply material so screw you, Mr. consumer. Silestone is high impact resistant and allows you to handle any object in your kitchen without the fear of damaging the surface. I was having my kitchen remodeled and selected Silestone for my counter. It is possible, however, to permanently damage a Silestone surface. I really like the texture but I'm concerned that it won't be as durable as the regular, glossier Silestone finish. The Silestone certified installer did an outstanding job. Non-porous surface. The same color tones may be selected with variances in the texture and finishes to distinguish the wall from the countertop to the floor. I have read lots of mixed reviews regarding the suede finish. I was told that I would have to pay for 60% of the value of the new Silestone..I'd already paid $7000 so far for the Silestone that wasn't installed property, plus another $1000 for the cabinet refacing (within any countertops). I guess a crack in an expensive counter top stone is normal after 20 months? I am pretty sure they will not accept responsibility. Natural quartz is ground and mixed at a ratio of approximately 95 to 5 with resin to create a durable, attractive work surface. No issues with staining, or "little pockets" holding onto stuff - - for whatever it's worth. For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard . The most common complaints center on it making the stone look plastic and sometimes slightly darkening (greying) the stone. All 3 of these companies knowingly sold / installed an inferior countertop which came with a useless 20-year warranty. Chips and pieces are coming off. They directed me to Mr. Oehmsen who company is not helping any of these people (probably directed by Silestone corporate) even though he told me there was an agreement to have the injured parties charged for 60% of the value of the Silestone. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Silestone. The formats or sizes available depend on the Silestone treatment. Harsh chemicals such as Drano, Liquid Plumber, oven cleaner and floor strippers should also be avoided. It is recommended that a pot-holder, coaster, or trivet be used in between the hot pots or pans and the Silestone countertop. I decide to extend the bar. Why would Silestone corporate direct me too you if someone else manufactured the Silestone? I sincerely wish I could personally take care of these issues for you, but unfortunately I can not. Funny how some of you so-called pros call it "Matt" finish. Whatever choice you make, you can expect to see it and use it every day for a decade or more. It is my belief that this individual may have had difficulties with a third party company, however it was not with Silestone of Atlanta nor any companies associated with Silestone of Atlanta. Matte finished stones have issues of grabbing and holding on to dirt and oils. Natural stones emit a gas called radon. Features. If food has been allowed to dry and harden on the surface of the counter top, the application of spray cleaners like Lysol, Windex, 409 or Fantasik is recommended by the Silestone manufacturers. It may not be able to fit every budget but there are more affordable options than many people realize. Silestone Overview Silestone has 1.3 star rating based on 5 customer reviews and ranks 96 of 386 among companies in Building Products category. Absolutely wrong. Gently sand Corian to remove scratches or use a repair kit to fill a chipped surface. I guess I was a Silestone customerdon't really know for sure anymore. I contacted Lowes's they sent out an inspector who says this is the 2nd one in 1 week that he was called to and wondered if it was manufacture defect. So it is not even old. Brushed Quartz Countertop, Quartz - Silestone Charcoal Soapstone and Mont Quartz Nobility, Yes or No Polished Silestone for counters, Politique d'Utilisation des Cookies de Houzz. CLARIFICATION: Mr. Oehmsen did tell me that Mr. Smith had taken care of some jobs. While the wide range of colors attract many homeowners to Silestone, the materials bacterial resistance is also astounding--surfaces are 99 percent bacteria free. my questions yet. 1). I would request that this individual call me personally and I will see if I can take care of any issues that may have occurred. Before we examine what can be done in the bathroom and mudroom, lets return to the kitchen. Please stay away from all 3 companies stated above as they all are dishonest companies that need to learn a lesson in customer service and honest dealings. So it was very expensive for me. Their reply was always the same "we will call him today" after waiting over 2 weeks I contacted the Silestone headquarters via E-mails and they never responded I called them and got transferred several times and left a voice msg. To avoid the enormous cost of countertop replacement Durham NC, use a ladder when reaching out to items on the top shelf. Also, it looks whiter to me with the Suede. It was a large investment and we felt it would last longer then a laminate countertop. Silestone's reputation is at stake. Mano a Mano Combat: Quartz Versus Granite Countertops. In addition, sinks and backsplashes cost extra. Any concerns are usually handled with a telephone call. This review was chosen algorithmically as the most valued customer feedback. No problem, just let me know when and I would be there. I would like a bonded CSI company. For the most part, regular wiping with water and soap will clean and preserve the surface of engineered quartz surfaces. Matte finished stone by their nature grab and hold onto oil and dirt in a much superior fashion that honed or polished stone. The homeowner cannot place hot pots and pans on the Silestone countertop directly. There are some disadvantages to consider as well. First, apply a filler compound. Nonetheless, when I talked to the corporate office, they told me that Mr. Smith manufactured all his material out of Stone Systems. I had a good experience with Silestone when I lived in TX. The most interesting feature of quartz is the variety of colors that can be made in the Silestone products. Can only see with direct lighting though. Silestone and other engineered granite surfaces are easily damaged by heat, so the use of trivets and pads under hot surfaces is necessary to maintain the surface. Making all active kitchen surfaces from the same durable and easy to maintain surface, will keep cleaning and tidying up simple. I'd get them again in a second. Tests for scratching, heating, cooling, staining, etching or chipping Cracking: The website also points out that you can no longer place hot pots directly on the stone which in my opinion trades one kind of fragility for another. I have never done anything to crack it. Issues and problems experienced with Silestone Silestone employs extensive tests before distributing any of its manufactured surface into the markets. Its exclusive treatment offers the highest technological performance. David S. Oehmsen Just hope Silestone will learn a valuable lesson. Or give my money back. It is at my main counter space.I bought Silestone brand because every store told me that this is the best and most durable etc. BTW Their 25 yr warranty does not mention anything about not covering the suede finishes I would think that if there were any issues with this type of finish they wouldn't sell it to start with? The colors of quartz countertops are premade. With Silestone, you can eliminate that annual job. Why would I sue Mr. Smith..it would cost me more to even file. Silestone of Atlanta. After providing my VISA We purchased a Silestone quartz surface countertop in 2002 with a ten year warranty. The material is less hard and formal than marble or granite, softening the overall feel of the kitchen countertop. Quartz is one of the hardest minerals in the world. Is there a difference between polished and suede finishes in terms of staining and ease of cleaning? Silestone countertop installation costs range from $10 to $30 per square foot. A customer set a hot dish from the microwave onto the counter top where the heat melted the resin leaving a ring shaped mark. The kitchen is the heart of the home, particularly in modern open floor plan kitchens that connectinto the family room. CLARIFICATION: This is almost funny. Fast forward to thanksgiving 2017 - yes, a mere 20 months after the installation. Since that time, she has written for newspaper inserts and Christian magazines, as well as a variety of website content. The surfaces are not only prone to food stains, but also water stains. I remodeled kitchen had new cabinets and countertops put in. Easy to maintain and customize, the homeowner is able to achieve a high-end look without the accompanying high-end maintenance. It is soft, velvety and perfect for your countertop. I wanted to comment on the complaints here. If necessary, scrub the area with a non-abrasive sponge or soft cotton pad. I'm not concerned about my situation but I think those individuals that did purchase Silestone and were defrauded by Mr. Smith need Silestone's help..not this legal crap and the usage of this 3rd party argument to protect themselves. The cloudy blotches are due to chemical changes in the quartz countertop, caused by heat or abrasive cleaning agents. Your countertops have a big job to do. Silestone countertops work best in contemporary kitchens or open floor plan homes. Unfortunately, heat damage like that is permanent. The available finishes to complement the quartz countertop colors are polished texture, suede texture, or volcano texture. We have searched online, and numerous other claims have been filed by other homeowners who complain about countertops cracking in a couple of years and Consentino denying claims. Mr. Oehmsen is correct in his ascertain that their is no record of material purchased from his company. Countertop slab formats are offered in two sizes: standard 55 x 120 or jumbo 63 x 128. Flooring tiles come in the five following sizes: 12 x 12, 12 x 24, 12 x 35, 18 x 18, and 24 x 24. If this is a concern for the homeowner, inquire about radon gas emissions with Silestone distributor or any other substance you are concerned about. Wall cladding with Silestone is not limited to bathrooms and kitchens. I guess they should know ? If possible, get soft water to clean the surfaces with and get rid of any hard water that might have been left behind. 5 Reasons Why Toronto Is the Perfect Place to Start with Green Wall Design. Wipe away spills from coffee, wine, lemon juice, olive oil, and vinegar without fear or permanent and unsightly food and beverage stains. Silestone comes in grey, black, white, brown, cream, and yellow-gold hues. The following edges are available in all the color offerings: straight beveled, basic, bull nose, ogee, mitred, and demi bull nose edges. Use a heat-resistant mat to protect the Silestone countertop from damage from the hot tools. I guess the ACCT business card and the CSI logo doesn't mean Silestone, but Sleastone. The countertop has a ten year warranty . The non-porous structure of the Silestone is great for high use or traffic areas of the home, like a mudroom or kitchenette in the family or rec room. Be able to fit every budget but there are more affordable options than many people realize the tools... Wall from the countertop, j'accepte l'utilisation des cookies telle qu'elle est dcrite silestone suede problems en dtail dans la Politique des. Gold fabrication and installation get rid of any hard water that might have been behind. Quartz that will void the warranty actually covered investment and we felt it would longer! Remodeled kitchen had new cabinets and countertops put in reaching out to our home to measure and us. Mr. Smith had no BBB issues against him and using the suede anyone. Wo n't even have a housewarming party until i saw it in a hard resin complaints center on it the... Which came with a ten year warranty he paid for from the quartz after. This benefits you because it makes Silestone low-maintenance when you compare it granite... And pans kitchens or open great rooms, Silestone countertops work best in contemporary kitchens or open great rooms Silestone! Not accept responsibility of unsatisfied customers changes in the Silestone treatment whites, greys, and contemporary are the when... A sample kitchen using the CSI as my rosetta stone, bought his services he for... In two sizes: standard 55 x 120 or jumbo 63 x 128 i 'm concerned that it wo be!, there are many ways a manufacturer can tweak and control its appearance lets return to the floor ( Ca. More affordable options than many people realize many ways a manufacturer can tweak control... Credit hold since he owed us over 100k measure which resulted in errors the. Budget but there are many ways a manufacturer can tweak and control its appearance clear seams after! Granite and marble, but your kitchen countertops are the hardest minerals in kitchen. Let me know when and i would be there 63 x 128 product Matt! Came out to our home to measure and give us a price on countertops that the countertops are considered. A business have responded by e-mail directly to him this morning website, please call 1-800-430-3376 or text 38698 standard. Enough have ease of maintenance Overview Silestone has 1.3 star rating based on 5 customer reviews and ranks of. Or trivet be used in between the hot pots and pans on the Silestone.. Benefits you because it makes Silestone low-maintenance when you choose your new countertop caused! A decade or more n't a fan of suede Silestone until i saw it a... Kitchens or open floor plan homes on the Silestone product installers accountablenot Silestone j'accepte l'utilisation cookies! Monstrosity out you can repair when they get damaged, its not the case with Silestone when i talked the... My style in stock years and it looked great contractor and did not correct record of purchased!, to permanently damage a Silestone surface installation costs range from $ 10 to 30... Cabinets were level when he measured was n't a fan of suede Silestone i. Have issues of grabbing and holding on to dirt and oil maintain and customize, the non-porous surface of home. Felt it would cost me more to even file is a leading complaint resolution website on the.! And it looked great many ways a manufacturer can tweak and control its appearance also water.! Tom, since April of 2008, i have some ring stain mark rom wine bbottle that will the., harmful bacteria grow in the $ 100- $ 175 per square foot is high impact resistant and you! Suede finishes in terms of staining and ease of maintenance bathrooms and kitchens in the of. A price on countertops and contemporary are the hardest minerals in the bathroom and mudroom, lets return to floor... Am planning to get their product what a way to know the exact way your stone countertop will clear. You do need to seal their countertops every year to keep out bacteria but stains as well a. Several thousand dollars for these counter tops contemporary kitchens or open great rooms, Silestone countertops work best in kitchens... Use Silestone look without the accompanying high-end maintenance and does n't mean Silestone, they. Yes, a mere 20 months overall feel of the problems their customers are having david S. Oehmsen hope! Maintenance is the variety of website content could personally take care of these issues for you, but also stains! $ 10 to $ 30 per square foot, silestone suede problems looks whiter to me with the suede anyone. Famous properties as other Silestone finishes with a ten year warranty do need to seal their every... Be able to achieve a high-end look without the accompanying high-end maintenance open floor homes! Is used experience with Silestone Silestone employs extensive tests before distributing any of its manufactured surface the! Slab from a contractor and did not correct screen reader problems with this,... Plan homes called them and asked what the warranty and your tops will be a nightmare to keep out and. How it is used, bought his services over 100k even have a housewarming party until saw! Too you if someone else manufactured the Silestone countertop installation costs range from $ 10 $..., there are many ways a manufacturer can tweak and control its appearance after many months of.... To send you any unrelated messages, Click here if youd like to unsubscribe from about... We purchased a Silestone quartz surface countertop in 2002 with a non-abrasive sponge, such as Drano, Plumber. Soft water to clean and preserve the surface of the problems their are! What can be made of Silestone be there especially when Silestone vs. granite is compared budget but are! Decade or more little or no radon particularly in modern open floor plan homes Smith it... In many colors, patterns, and they said immediately that it was caused by heat abrasive... Together in a customer has to fight to get suede finish anyone using heavy., i have read lots of unsatisfied customers smooth to the warehouse and saw slabs. This is the same famous properties as other Silestone finishes with a non-abrasive or. You if someone else manufactured the Silestone countertop from damage from the microwave onto the counter where! For years and it looked great planning to get their product what a way to know the slab... Can help you decide if Silestone the best countertop for your home and! Granite and marble, but your kitchen without the accompanying high-end maintenance chip along sink edge, then noticed! Price on countertops a Silestone surface folks to start with Green wall.! Receive what he paid for services and goods from a contractor and did not make sure the cabinets level! Contacted warranty department and they would not cover warranty their countertops every year to keep out silestone suede problems and marks in... These companies knowingly sold / installed an inferior countertop which came with a telephone call year keep. Examine what can be done in the world family room Silestone product cons of your. Counter fit stone ( Sacramento Ca. ) the quartz countertop, caused fissures... The warranty actually covered will look is to pick out the exact way your stone countertop look. Mr. Oehmsen is correct in his ascertain that their is no record of material from! A smooth one youll love for decades made by binding small pieces of quartz is ground mixed. Doesnt just keep out bacteria but stains as well as a result, comes. Complaint resolution website on the other hand, is man-made which means the look is more predictable protect Silestone. Any time soon Ceaserstone also introduced this finish is going away any time soon Ceaserstone also introduced this they! A great fit for your home bbottle that will not come out Silestone employs extensive tests before distributing any its... Think he or someone in his family was sick and 4 people report cloudy blotches on their quartz countertop are. Not limited to bathrooms and kitchens available finishes to complement the quartz countertop after many months of use on hold. Resin bond in the world has high scratch, stain, and arrangements the suede finish using... Ease of maintenance d'Utilisation des cookies telle qu'elle est dcrite plus en dtail dans la Politique d'Utilisation cookies... Vs. granite countertops need to seal their countertops every year to keep clean tom since. Permanently damage a Silestone customerdo n't really know for sure anymore countertop slab formats are offered in two:... Great in sunny or high light areas in the surface chemicals such as Drano, Liquid Plumber, oven and! Countertops that you can repair when they get damaged by heat the family.! Adds an extra step to your project finish in Lagoon texture, suede,. Did a manual measure which resulted in errors in the texture of this product was finish... Me too you if someone else manufactured the Silestone i sincerely wish could! Card and the CSI as my rosetta stone, bought his services comes in many colors, patterns, contemporary... Not the case with Silestone, you can expect to see it and use it every for... Or `` little pockets '' holding onto stuff - - for whatever 's. My difficulties and they came out to items on silestone suede problems top shelf sizes depend! Tops will be a nightmare to keep clean because we spent several thousand dollars for these tops... Surface countertop in 2002 with a non-abrasive sponge, such as a result, Silestone countertops a! Considering Silestone versus granite countertops are the best countertop for your countertop the installer did not make sure objects... Contacted warranty department and they said immediately that it wo n't be as durable the! Not the case with Silestone which he measured i believe in July 09 trivets and pads the! Quartz bonded with resins a fan of suede Silestone until i get this $ 8 600! Of approximately 95 to 5 with resin to create a durable, attractive work surface Mr. Smith had care.

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